Terms and Conditions

WHOLESALE PRICING: We are proud to support businesses that rely on the resale of our products for their livelihoods. We reserve the right to refuse sale to any entity which we do not believe is legitimately reselling our merchandise in the course of their normal business. Prices are subject to change without notice. Orders are subject to pricing at the time of shipment. Call for current pricing when making quotations. Split cases are allowed unless otherwise noted, but will be up charged 15% to cover the additional handling and repacking expense. Wholesale prices are coded to give retailers the opportunity to show the catalog to their customers.

MINIMUM ORDERS: Orders placed under $200 will be accessed a $15 minimum order handling charge.

FREIGHT CHARGES: Freight will always be added to invoices for items designated as "FOB" in our catalog. Freight charges for drop shipments vary by vendor - please inquire before ordering. Freight will also be added for special orders (items not in our catalog). Warehouse shipments of stock items not designated as FOB will be shipped freight free when orders meet the following minimums: (Illinois, Indiana, Iowa, Kansas, Michigan, Missouri, Minnesota, Nebraska, South Dakota, Wisconsin) $600 net order value (North Dakota) $750 net order value OR (All other continental US states) $1,200 net order value. We reserve the right to pass on fuel surcharges from freight carriers to any order.

BILLING TERMS: We accept prepayment by check, Visa, or Mastercard. Under very limited circumstances will we ship COD. To apply for an open charge account, please complete the Credit Application. If approved, our normal billing terms are Net 30 days from invoice date. We reserve the right to withhold shipment to past due accounts. Customers are expected to secure financing through their bank to ensure timely payment - we are not a lending institution. Finance charges accrue at a rate of 2% per month on past due balances. NSF Checks wll be accessed a $20 service charge.

EARLY ORDERS: Dealers with approved charge accounts qualify for May 10, 2008 dating on select spring seasonal merchandise orders totalling over $1,000 placed by February 1, 2008, for shipment between January 1 and March 15, 2008. Inquire when ordering. Early Order Discounts may be available on certain items. Consult with your salesperson. Early Pay (Anticipation) Discounts may be available for payments by check before the due date. These discounts are based on our cost to borrow. Consult with your salesperson or talk to our credit manager.

SPECIAL ORDERS: Orders for items not in our catalog are not stocked in our warehouses and must be special ordered for you account. By nature, special orders may require long lead times. Special orders cannot be cancelled or returned, regardless of actual ship date. Freight will be added to special orders. They will ship when they arrive. We cannot hold special orders to ship with other orders for free freight. We reserve the right to require prepayment for special orders. We reserve the right to deny special orders to past due accounts.

CREDIT CARD SURCHARGE: We accept Visa and Mastercard as a convenient means to expidite shipment to customers who have not otherwise established an open account with us. No surcharge is applied to orders prepaid by credit card prior to shipment. For customers who wish to use credit cards to pay balances after merchandise has been delivered, we will access a 3% surcharge to their payment to help offset our cost of credit card processing.

DAMAGE AND/OR SHORTAGE: We ship common carrier to get you merchandise as quickly as possible. Please help us help you get credit for problems. A delivery receipt is a legal document attesting to the condition of the shipment when you take possession. Failure to note any shortage or damage on that document constitutes your legal acceptance of the shipment "AS IS". PLEASE inspect shipments PRIOR to releasing the delivery carrier. Count the cases and note any damage and/or shortage ON THE DELIVERY RECEIPT. Please notify our office immediately of problems. Your timely notification will greatly increase our ability to help you. 

RETURNS OR REFUSAL: Our merchandise is sold on an outright sale basis and is not subject to return unless it is misshipped, damaged or defective. Any shipments refused for reasons other than freight damage will be subject to freight charges both ways as well as a restocking charge. If merchandise is misshipped , please contact our office for return authorization. We will arrange return transport and credit.

Click on Terms & Conditions (PDF) for a PRINTER FRIENDLY VERSION.